xIoTz | Managed Cyber Assurance Platform

FAQ

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faq

xIoTz FAQ

 At xIoTz, continuous learning is paramount. Our team attends industry conferences, pursues relevant certifications, and stays on top of the latest threat intelligence feeds. We also foster a culture of knowledge sharing, where team members exchange insights and best practices to keep our XOC platform at the forefront of defense.

Absolutely! While the XOC platform provides a powerful foundation, we understand that industry-specific threats exist. Our team can work with you to tailor the platform's features and threat intelligence to effectively address the unique vulnerabilities of your sector.

Security is our top priority. We are constantly working towards achieving the most relevant industry certifications. Please visit our website for the latest information on our certifications, or contact us to discuss your specific compliance needs.

We take security vulnerabilities very seriously. We employ rigorous security practices including regular penetration testing, vulnerability scanning, and patching procedures. If a vulnerability is identified, we address it promptly to ensure the continued security of our platform and your data.

Our commitment to uptime is unwavering. We have implemented robust disaster recovery protocols, including data backups, data redundancy across multiple locations, and failover plans to minimize disruption in the event of an outage. This ensures that you can rely on XOC to protect your business 24/7.

We understand that excellent customer support is essential. Our team is available to answer your questions and provide assistance via phone, email, and live chat. We offer different support plans to meet your specific needs.

Absolutely! The XOC platform is designed to be highly scalable. As your business grows, you can easily add more users, devices, and features to your XOC plan. We'll work with you to ensure your security posture remains robust as your organization expands.

We encourage you to visit our website to explore our platform, download resources, and learn more about our solutions. You can also contact our sales team to schedule a free demo and discuss how xIoTz can help you achieve your cybersecurity objectives.

xIoTz offers a range of services, including Security Operation Centre, Network Operation Centre, Threat Operation Centre, and Next-Gen Vulnerability Management, covering aspects from network and endpoint security to email and web application security.

 xIoTz has won prestigious awards such as the iDEX Indian Navy Challenge, National Technology Awards 2023, and has been accelerated by notable institutions like NCoE, DSCI NASSCOM, among others.

xIoTz utilizes advanced technologies such as Network Intrusion Detection System (NIDS), Network Behavior Anomaly Detection (NBAD), and Endpoint Detection & Response (EDR) aligned with MITRE ATT&CK® matrix for proactive threat detection and response.

xIoTz products and services adhere to industry standards such as OWASP Top 10, SANS 25, and compliance requirements, providing robust security measures aligned with regulatory frameworks.

Yes, xIoTz provides comprehensive training and support services to assist organizations in implementing and optimizing its cybersecurity solutions, ensuring they derive maximum value and protection from their investment.

xIoTz offers ROI assessment tools and consulting services to help organizations evaluate the financial benefits and cost savings achieved through the implementation of its cybersecurity solutions, taking into account factors such as reduced security incidents and improved operational efficiency.

Yes, xIoTz has a dedicated customer support team available to assist clients with inquiries, technical support, and other assistance. Clients can reach the support team through various channels, including email, phone, and online chat.

xIoTz serves clients globally and provides localized support in various regions through its network of partners and regional offices.

Deployment timelines for xIoTz's cybersecurity solutions vary depending on the scope and complexity of the implementation, but xIoTz aims to minimize deployment times through efficient project management and implementation processes.

If your question is not listed here, please reach out to us via live chat or send us an email. We will be happy to assist you.